Returns & Exchanges
At 34ML EAU DE PARFUM, we want you to be completely enamored with your signature scent. If a fragrance isn't the perfect fit, you may return or exchange unopened products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our fragrance concierge team via email with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare the Package
Ensure the perfume bottle is in its original, unopened cellophane wrapping and securely pack it in the original shipping box to prevent transit damage.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.